FAQs

Booking & Tour Planning

Do I need to purchase tickets in advance?

Yes, all tickets must be purchased in advance. To maximize your chances of getting the day, time, and number of tickets you prefer, please book well in advance as spots fill up quickly. Tickets can be purchased using any major credit card and you will receive instant confirmation upon booking. Cash and/or walk-up traffic the day of the tours are not accepted.

Does the tour come in other languages?

Yes! While our tours are offered daily in English, we also offer tours in Afrikaans by request. Please contact our team for more details.

What if I have dietary restrictions and allergies?

We do our best to accommodate your dietary and allergy needs. As long as we are given advance notice at the time you book your experience, we can arrange for alternative tastings as best we can. At this time, we are unable to accommodate vegetarian and gluten-free diets. You are absolutely more than welcome to join us on the tour, just keep in mind that there may be some tastings that you may have to avoid. Should you have any questions, please reach out to our operations team directly.

‍Can I change the date of my tour?

We are happy to exchange your tour tickets for another date as long as we receive a minimum 48 hours notice. After this point date changes are not possible as our partners have already begun preparing for your arrival.

What happens if I need to cancel?

We understand that plans can change and therefor, we offer a 100% refund up to 14 days prior to your tour date, minus any credit card processing fees already paid. Should you need to cancel within 14 days, but at least 48 hours from your tour, we can offer a date exchange to any date int he future. Cancellations within 48 hours are subject to a 100% cancellation fee as our our vendor partners have already begun preparing your experience.

We don't drink alcohol, can we still take a tour?

Yes! We offer non-alcoholic alternatives when requested in advance. Please let us know when booking your tickets and we’d be happy to provide non-alcoholic alternatives during your experience.Please note that all guests must be 18 years of age in order to participate in alcohol tastings. Non-alcoholic options will be provided to those under age.

Are the tours family friendly? What is the minimum age?

We welcome guests of all ages on our tours. However, all guests aged 3 or older will require their own ticket. Children aged 2 and under may join without a ticket however tastings will not be provided for infants joining the tour.

Do you offer private tours

We sure do. Whether you’re a solo traveler or a group of 50, we can create the perfect experience for you and your group. Visit our private tours page to learn more and submit a private tour request.

If a tour date is sold out, can I join a waitlist?

Yes, if a date is sold out you will be presented with an option to join a waitlist. Often guests change dates, so there’s a good chance we can accommodate you.

Still Have Questions?

During Your Experience

Where do the tours start?

The starting location of your tours will be sent to you in your confirmation email with detailed instructions of how to find us. All our experiences start and end in the Cape Town city bowl, central to all major hotels.

Do we just walk and eat on the tour?

Absolutely not! Our tours intertwine Cape Town’s stories with its culinary traditions, blending architectural commentary, historical facts, local culture, and culinary insights. Imagine walking through Cape Town eating our local artisans’ most delicious foods while learning the neighbourhoods from real locals. Let us show you how easy it is to fall in love with Cape Town!

Do we only walk around and sample food?

Absolutely not! Our tours combine architectural commentary, historical facts, local culture and culinary insight into a unique experience. Imagine walking through Cape Town eating our local artisans most delicious foods while learning the neighborhoods from real locals. Let us show you how easy it is to fall in love with Cape Town!

‍Is there parking available?

Cape Town has paid street parking available in all tour locations. We recommend using local transport like Uber or walking to our meeting points. If desired, we can arrange round-trip transfers from your hotel – select this option when buying tickets.

Does the tour operate in inclement weather?

Our experiences proceed rain or shine. In severe weather, we will be able to go inside many of the establishments on the tour. However, we recommend checking the weather conditions for the day of your tour and dress accordingly. If we believe the weather will significantly jeopardize the quality of your experience, we will offer you plenty of notice in the event of a cancellation.

Are there restrooms available during the tours?

Yes, restrooms are available at all tour stops and your guide will be sure to point them out along the way.

Are gratuities included in the tour price?

We take care of the gratuities for our vendors so you can enjoy your time on your culinary experience without reaching for your pocketbook. If you find you’ve had an extraordinary time, gratuities for your tour guide are appreciated but not obligatory. The standard gratuity in the South African service industry is 15%-20%.

Are the tours wheelchair & stroller accessible?

Due to the old cobblestone streets and several stairs along the way, our tours are unfortunately not wheelchair-friendly at this time. Strollers can be accommodated but will need to be lifted up and down several short flights of stairs.

What should I bring with me?

Please wear comfortable walking shoes and bring a small bottle of water if you like. The sun in Cape Town tends to shine bright, so sunscreen is definetely recommended. Be sure to prepare for the weather, it can change quickly! If it looks like rain, feel free to bring along an umbrella. Otherwise, we’ll take care of you every step of the way!

Still Have Questions?

Tour Operators & Agencies

Do you work with inbound tour operators or agencies?

We sure do. Tour Operators and agencies all over the world trust Cape Town Culinary Tours to provide exceptional service to their clients every day. Please get in touch to set up a trade account and get our partnership started today.

Still Have Questions?

Frequently Asked Questions

Booking & Tour Planning

During Your Experience

Tour Operators & Agencies

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